PAYMENT + ORDER PROCESSING

We accept all major credit cards, and apple pay.

SHIPPING

Handling time is 1-3 days post order.  $9.95 is added to final cart value at checkout for all domestic orders.  Shipping takes 3-5 business days to arrive pendant on the destination within the United States. You have the option to expedite your shipping at checkout for a cost.

We offer a discounted shipping rate of $50 on international orders that is automatically applied at check out; however these shipments are subject to duties, taxes, handling costs, and other fees. These costs are the responsibility of the customer.

If you have any inquiries or would like to expedite your shipment, please email customerservice@fwordsgear.com

RETURNS + EXCHANGES

F.WORDS accepts unused, unwashed (or dry-cleaned), unworn and undamaged merchandise for a full refund or exchange within 15 days from the delivery date.

All items must be returned in original condition with all tags attached and original packaging, including branded boxes, garment bags and dust bags. 

F.WORDS reserves the right to deny a refund if the merchandise does not meet policy requirements. For any questions, please contact: customerservice@fwordsgear.com

Please email customerservice@fwordsgear.com for your free domestic return shipping label. Please reference your order number and indicate whether it is a return or exchange.

We are unable to provide return labels on international orders, and therefore international return shipping costs are the customer's responsibility. Please make note on the Commercial Invoice that these items are a return, and use each item's listed price as it's value.

Refunds or exchanges will be processed within two business days of receiving your package.

Please note: Gift card purchases are final